Company Name:  
     
Location:  
     
Contact:  
     
Phone Number:
(cell phone if service is down)		  
     
Type of Service:  
MPLS Internet
       
Local Voice Long Distance Voice
       
Pt to Pt Data Other
     
Describe the trouble you are having:  
     
Have you had storms in your area?  
Yes No
     
Have you reset your equipment (phone system/router)?  
Yes No
     
Have you verified that there is power?  
Yes No
     
If your problem is with local or long distance calling, can you please provide a call example which includes the number dialed from and to and the time the call was placed.

This information can be placed in the box above.
     
   
 
 
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